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Critical Information Summaries

A Critical Information Summary (CIS) is a short, plain-English summary of a plan — what it includes, what it costs, and the key terms — so you can compare offers easily. A CIS is a summary only and doesn't replace the full terms of your agreement.

Provided by Glue IT, a registered business name of Graham Peter Hand (ABN 69 317 210 850, registered for GST), Penrith NSW 2750.

Draft — pending confirmation. These summaries carry real plan pricing, but the fields marked [to confirm] (minimum term, setup and early-termination fees, and data allowances) must be confirmed by Glue IT and reviewed before publication. Do not rely on this page as a final CIS yet.

NBN & internet

NBN 25/5 — Starter

Residential/business NBN (nbn™ carriage via NABIH)

Minimum monthly
$68/mo
Minimum term
[to confirm]
Setup / activation
[to confirm]
Early termination
[to confirm]
Included
  • Up to 25/5 Mbps typical
  • Standard installation
  • [to confirm] data allowance

Total minimum price = minimum monthly × minimum term (+ setup). Prices include GST. Speeds are typical evening speeds and not guaranteed; actual speed depends on your connection, equipment and network congestion.

NBN 50/20 — Basic

Residential/business NBN (nbn™ carriage via NABIH)

Minimum monthly
$88/mo
Minimum term
[to confirm]
Setup / activation
[to confirm]
Early termination
[to confirm]
Included
  • Up to 50/20 Mbps typical
  • Standard installation
  • [to confirm] data allowance

Total minimum price = minimum monthly × minimum term (+ setup). Prices include GST. Speeds are typical evening speeds and not guaranteed; actual speed depends on your connection, equipment and network congestion.

NBN 100/40 — Fast

Business NBN (nbn™ carriage via NABIH)

Minimum monthly
$99/mo
Minimum term
[to confirm]
Setup / activation
[to confirm]
Early termination
[to confirm]
Included
  • Up to 100/40 Mbps typical
  • Standard installation
  • [to confirm] data allowance

Total minimum price = minimum monthly × minimum term (+ setup). Prices include GST. Speeds are typical evening speeds and not guaranteed; actual speed depends on your connection, equipment and network congestion.

NBN 1000/400 — Extreme

Business NBN (nbn™ carriage via NABIH)

Minimum monthly
$320/mo
Minimum term
[to confirm]
Setup / activation
[to confirm]
Early termination
[to confirm]
Included
  • Up to 1000/400 Mbps typical
  • Business-grade
  • [to confirm] data allowance

Total minimum price = minimum monthly × minimum term (+ setup). Prices include GST. Speeds are typical evening speeds and not guaranteed; actual speed depends on your connection, equipment and network congestion.

Full plan range ($68–$320/mo, 25/5 to 1000/400) on the NBN plans page — a CIS is published for each plan.

Voice & VoIP

Hosted PBX — per extension

VoIP / hosted phone (Access4 / Broadsoft)

Minimum monthly
$30/mo per extension
Minimum term
[to confirm]
Setup / activation
[to confirm]
Early termination
[to confirm]
Included
  • Cloud PBX seat
  • Handset or softphone
  • Call rates as per rate card [to confirm]

Total minimum price = minimum monthly × minimum term (+ setup). Prices include GST. Speeds are typical evening speeds and not guaranteed; actual speed depends on your connection, equipment and network congestion.

VoIP channel (4-channel)

SIP / concurrent call paths

Minimum monthly
$39.95/mo
Minimum term
[to confirm]
Setup / activation
[to confirm]
Early termination
[to confirm]
Included
  • 4 concurrent call paths
  • PAYG or Unlimited add-on ($70/channel)

Total minimum price = minimum monthly × minimum term (+ setup). Prices include GST. Speeds are typical evening speeds and not guaranteed; actual speed depends on your connection, equipment and network congestion.

Questions, changes or complaints

Call 1300 458 348 or email sales@glueit.com.au. If we can't resolve an issue, see our complaints process and TIO details.